Bureaucrats Communication Model Based on Local Wisdom of Silih Simbeuh
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Abstract
This study aims to develop a communication model based on local wisdom originating from Sundanese culture, namely Silih Simbeuh, which is carried out by bureaucrats to socialize their policies to the public. The method used is qualitative, with a survey approach – descriptive. Data were collected through interviews, observation, and documentation studies. 29 research informants were determined purposively. Data analysis was carried out through the stages of reduction, display, analysis, and concluding. The objects of research are three governors who actively use social media, namely Anis Baswedan (DKI Jakarta), Ridwan Kamil (West Java), and Ganjar Pranowo (Central Java). The results show that the use of social media can be an effective and efficient communication tool in disseminating policies, through increasing public participation. This is shown in the form of following social media accounts, comments, reposts, and other interactions. The results of other studies show that the communication model using social media based on the Silih Simbeuh concept has proven to be effective in minimizing potential conflicts between policymakers and citizens and between citizens. The research location is narrow, the respondents are limited, and the methods used do not allow for generalizations. Further research is needed with more comprehensive coverage of respondents and methods Silih Simbeuh's local wisdom values can minimize conflicts in the communication process between policymakers and the community
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Akmala Hadita, & Mulyaningsih. (2022). Bureaucrats Communication Model Based on Local Wisdom of Silih Simbeuh. SIASAT, 7(1), 13-27. https://doi.org/10.33258/siasat.v7i1.108
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References
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Jia, R., & Li, W. (2020). Public diplomacy networks: China’s public diplomacy communication practices in twitter during Two Sessions. Public Relations Review, 46(1). https://doi.org/10.1016/j.pubrev.2019.101818
Kauffman, R. J., & Naldi, M. (2020). Research directions for sharing economy issues. Electronic Commerce Research and Applications, 43, 1–19. https://doi.org/10.1016/j.elerap.2020.100973
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Mulyaningsih. (2019). The Implementation Of Characteristics Of Organizational Culture “Sharing” Based On Local Wisdom In Increasing Hr Competence In Indonesia (Facing Asian Future Shock 2020). Journal of Educational Experts, 2(1), 39–46. https://doi.org/DOI: https://doi.org/10.30740/jee.v2i1p39-46
Nak-ai, W., Jiawiwatkul, U., Temsirikulchia, L., & Nontapattamadul, K. (2018). Community public policy process for solving cadmium contamination problems in the environment : A case study of Mae Sod district , Tak province. Kasetsart Journal of Social Sciences, 29(1), 59–66. https://doi.org/10.1016/j.kjss.2017.11.006
Northey, G., & Brodie, R. (2020). Leveraging the power of the sharing economy. Australasian Marketing Journal (AMJ), 15–17. https://doi.org/10.1016/j.ausmj.2020.06.015
Pröpper, I., &Steenbeek, D. (1999). Interactive poliymaking: Each situation is differentDe aanpak van interactiefbeleid: Elke situatie is anders. Bussum: Uitgeverij Couthino
Ramlan. (2018). Some Steps for Language Maintenance in the Society and Individual. Budapest International Research and Critics Institute-Journal (BIRCI-Journal). P. 62-71.
Richardson, L. (2015). Performing the sharing economy. Geoforum, 67, 121–129. https://doi.org/10.1016/j.geoforum.2015.11.004
Rostiyati, A. (2012). Sakai Sambaian : Sistem Gotong Royong Di Lampung Timur. Patanjala, 4(1), 99–114. https://doi.org/10.30959/patanjala.v4i1.125
Schmidthuber, L., Stütz, S., & Hilgers, D. (2019). Outcomes of open government Does an online platform improve citizens’ perception of local government? International Journal of Public Sector Management. https://doi.org/10.1108/IJPSM-02-2018-0056
Schwanholz, J., & Leipold, S. (2020). Sharing for a circular economy? an analysis of digital sharing platforms’ principles and business models. Journal of Cleaner Production, 1–27. https://doi.org/10.1016/j.jclepro.2020.122327
Selvia, L., & Sunarso. (2020). Keberagaman Hubungan Budaya Antara Suku Dayak dan Suku Banjar di Kalimantan. Jurnal Antropologi: Isu-Isu Sosial Budaya, 22(2), 208–216. https://doi.org/https://doi.org/10.25077/jantro.v22.n2.p208-216.2020
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Somantri, R. A. (2012). Sistem gotong royong pada masyarakat baduy di desa kanekes provinsi banten. Patanjala, 4(1), 141–155. https://doi.org/10.30959/patanjala.v4i1.128
Sønderskov, M. (2019). Do local politicians really want collaborative governance ? International Journal of Public Sector Management. https://doi.org/10.1108/IJPSM-10-2017-0271
Stoltz, P. G. (2000). Adversity quotient at work: Make everyday challenge the key to your success-putting principles of AQ into action. Harper Collins Publishing, Inc.
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Sundararajan, L. (2013). The Chinese Notions of Harmony, With Special Focus on Implications for Cross-Cultural and Global Psychology. The Humanistic Psychologist. https://doi.org/10.1080/08873267.2012.694125
Suzuki, K., & Hur, H. (2019). Bureaucratic structures and organizational commitment: findings from a comparative study of 20 European countries. Public Management Review, 1–31. https://doi.org/10.1080/14719037.2019.1619813
Xu, W., & Taghizadeh, A. (2021). Communication officers in local authorities meeting social media: On the production of social media photos of older adults. Journal of Aging Studies, 58. https://doi.org/10.1016/j.jaging.2021.100952
Banban, D. (2018). Harmony in diversity : an empirical study of harmonious co-existence in the multi-ethnic culture of Qinghai. International Journal of Anthropology and Ethnology, 2(1), 1–23. https://doi.org/https://doi.org/10.1186/s41257-018-0010-6
Bernard, N. R., Basit, A., Sofija, E., Phung, H., Lee, J., Rutherford, S., … Wiseman, N. (2021). Analysis of crisis communication by the Prime Minister of Australia during the COVID-19 pandemic. International Journal of Disaster Risk Reduction, 62. https://doi.org/10.1016/j.ijdrr.2021.102375
Bindu, N., Sankar, C. P., & Kumar, K. S. (2019). From conventional governance to e- democracy: Tracing the evolution of e-governance research trends using network analysis tools. Government Information Quarterly, 36(3), 385-399. doi:https://doi. org/10.1016/j.giq.2019.02.005.
Botsman, R., and R. Rogers. (2010). What’s Mine Is Yours. New York: Collins.
Bring, I. (2021). Efficiency through digitalization? How electronic communication between frontline workers and clients can spur a demand for services. Government Information Quarterly, 38. https://doi.org/10.1016/j.giq.2020.101551
Buffat, A. (2015). Street-level bureaucracy and E-government. Public Management Review, 17(1), 149-161. doi:https://doi.org/10.1080/14719037.2013.771699.
Buhse, W. (2014). Management by Internet: Neue Führungsmodelle für Unternehmen in Zeiten der digitalen Transformation. Kulmbach: Börsenmedien AG.
Chen, G.-M. (2011). An Introduction to Key Concepts in Understanding the Chinese: Harmony as the Foundation of Chinese Communication. China Media Research, 7(4), 1–12.
Cordella, A., & Tempini, N. (2015). E-government and organizational change: Reappraising the role of ICT and bureaucracy in public service delivery. Government Information Quarterly, 32(3), 279–286. https://doi.org/10.1016/j.giq.2015.03.005
Criado, J. I., & Gil-garcia, J. R. (2019). Creating public value through smart technologies and strategies From digital services to artificial intelligence and beyond. International Journal of Public Sector Management, 32(5), 438–450. https://doi.org/10.1108/IJPSM-07-2019-0178
Curtis, S. K., & Mont, O. (2020). Sharing economy business models for sustainability. Journal of Cleaner Production, 266, 1–15. https://doi.org/10.1016/j.jclepro.2020.121519
Edward III, George C. (1980). Implementing Public Policy. Washington DC: Congressional Quarterly Press.
Foerster-metz, U. S., Marquardt, K., Golowko, N., Kompalla, A., & Hell, C. (2018). Digital Transformation and its Implications on Organizational Behavior. Journal of EU Research in Business, 2018, 1–14. https://doi.org/10.5171/2018.340873
Gelders, D., Bouckaert, G., & Ruler, B. Van. (2007). Communication management in the public sector: Consequences for public communication about policy intentions. Government Information Quarterly, 24, 326–337. https://doi.org/10.1016/j.giq.2006.06.009
Gelders, D., Cock, R. De, Roe, K., & Neijens, P. (2006). The opinion of Belgian government communication professionals on public communication about policy intentions: Pros/cons and conditions. Government Information Quarterly, 23, 281–292. https://doi.org/10.1016/j.giq.2006.01.013
Gelders, D., & Ihlen, Ø. (2010). Government communication about potential policies: Public relations, propaganda or both? Public Relations Review, 36, 59–62. https://doi.org/10.1016/j.pubrev.2009.08.012
Golden, M. M. (1992). Exit, Voice, Loyalty, and Neglect : Bureaucratic Responses to Presidential Control During the Reagan Administration. Journal of Public Administration Research and Theory, 2(1), 29–62.
Grunig, Larissa, Grunig, James, & Dozier, David. (2002). Excellent public relations and effective organizations. A study ofcommunication management in three countries. Mahwah, NJ: Lawrence Erlbaum.
Höglund, L., Mårtensson, M., & Safari, A. (2018). The impact of types of trust in the public sector – a case study approach. International Journal of Public Sector Management. https://doi.org/10.1108/IJPSM-08-2017-0226
Humaedi, M. A., Purwaningsih, S. S., Sundary, L. V., & Fathy, R. (2021). Membangun Kegotongroyongan Dan Mengaktifkan Peran Kepemimpinan Lokal : Strategi Pentahelix Penanganan Dampak Covid-19. Jurnal Masyarakat Dan Budaya, 23(1), 39–58. https://doi.org/10.14203/jmb.v23i1.1203
Ingenhoff, D. & Christopher, R. (2012). International comparative PR and communication management research: The advancement of the state of the art. Lake Bled, Slovenia: BledCom Academic
Janse, G., & Konijnendijk, C. C. (2007). Communication between science, policy and citizens in public participation in urban forestry — Experiences from the Neighbourwoods project. Urban Forestry & Urban Greening, 6, 23–40. https://doi.org/10.1016/j.ufug.2006.09.005
Jia, R., & Li, W. (2020). Public diplomacy networks: China’s public diplomacy communication practices in twitter during Two Sessions. Public Relations Review, 46(1). https://doi.org/10.1016/j.pubrev.2019.101818
Kauffman, R. J., & Naldi, M. (2020). Research directions for sharing economy issues. Electronic Commerce Research and Applications, 43, 1–19. https://doi.org/10.1016/j.elerap.2020.100973
Kurniasari, T. W. (2007). Lembaga Perkreditan Desa (Lpd) Dalam Perspektif Hukum : Sebuah Lembaga Keuangan Adat Hindu Penggerak Usaha Sektor Informal Di Bali. Jurnal Masyarakat Dan Budaya, 9(1), 53–78. https://doi.org/https://doi.org/10.14203/jmb.v9i1.266
Martins, Jr (ed). (1979). Professional Standards and Ethics. Washington, DC: ASPA Publisher
Mulyaningsih. (2018). The Transformation Of Sharing Culture Organization Characteristics As A Rebounding Result Of Local Wisdom Value In Improving Indonesia’s Community Competence In The 21st Century. Journal of Business and Finance in Emerging Markets, 1(1), 79–89. https://doi.org/https://doi.org/10.32770/jbfem.vol179-89
Mulyaningsih. (2019). The Implementation Of Characteristics Of Organizational Culture “Sharing” Based On Local Wisdom In Increasing Hr Competence In Indonesia (Facing Asian Future Shock 2020). Journal of Educational Experts, 2(1), 39–46. https://doi.org/DOI: https://doi.org/10.30740/jee.v2i1p39-46
Nak-ai, W., Jiawiwatkul, U., Temsirikulchia, L., & Nontapattamadul, K. (2018). Community public policy process for solving cadmium contamination problems in the environment : A case study of Mae Sod district , Tak province. Kasetsart Journal of Social Sciences, 29(1), 59–66. https://doi.org/10.1016/j.kjss.2017.11.006
Northey, G., & Brodie, R. (2020). Leveraging the power of the sharing economy. Australasian Marketing Journal (AMJ), 15–17. https://doi.org/10.1016/j.ausmj.2020.06.015
Pröpper, I., &Steenbeek, D. (1999). Interactive poliymaking: Each situation is differentDe aanpak van interactiefbeleid: Elke situatie is anders. Bussum: Uitgeverij Couthino
Ramlan. (2018). Some Steps for Language Maintenance in the Society and Individual. Budapest International Research and Critics Institute-Journal (BIRCI-Journal). P. 62-71.
Richardson, L. (2015). Performing the sharing economy. Geoforum, 67, 121–129. https://doi.org/10.1016/j.geoforum.2015.11.004
Rostiyati, A. (2012). Sakai Sambaian : Sistem Gotong Royong Di Lampung Timur. Patanjala, 4(1), 99–114. https://doi.org/10.30959/patanjala.v4i1.125
Schmidthuber, L., Stütz, S., & Hilgers, D. (2019). Outcomes of open government Does an online platform improve citizens’ perception of local government? International Journal of Public Sector Management. https://doi.org/10.1108/IJPSM-02-2018-0056
Schwanholz, J., & Leipold, S. (2020). Sharing for a circular economy? an analysis of digital sharing platforms’ principles and business models. Journal of Cleaner Production, 1–27. https://doi.org/10.1016/j.jclepro.2020.122327
Selvia, L., & Sunarso. (2020). Keberagaman Hubungan Budaya Antara Suku Dayak dan Suku Banjar di Kalimantan. Jurnal Antropologi: Isu-Isu Sosial Budaya, 22(2), 208–216. https://doi.org/https://doi.org/10.25077/jantro.v22.n2.p208-216.2020
Sembiring, A. et al. (2019). Character Formation Based on North Sumatra Local Wisdom Through Orchestral Learning in Music Education Study Program, Universitas Negeri Medan. Budapest International Research and Critics Institute-Journal (BIRCI-Journal). P. 315-325.
Somantri, R. A. (2012). Sistem gotong royong pada masyarakat baduy di desa kanekes provinsi banten. Patanjala, 4(1), 141–155. https://doi.org/10.30959/patanjala.v4i1.128
Sønderskov, M. (2019). Do local politicians really want collaborative governance ? International Journal of Public Sector Management. https://doi.org/10.1108/IJPSM-10-2017-0271
Stoltz, P. G. (2000). Adversity quotient at work: Make everyday challenge the key to your success-putting principles of AQ into action. Harper Collins Publishing, Inc.
Sugiyono. (2010). Metode penelitian kuantitatif R&D. Penerbit: Bandung Alfabeta.
Sundararajan, L. (2013). The Chinese Notions of Harmony, With Special Focus on Implications for Cross-Cultural and Global Psychology. The Humanistic Psychologist. https://doi.org/10.1080/08873267.2012.694125
Suzuki, K., & Hur, H. (2019). Bureaucratic structures and organizational commitment: findings from a comparative study of 20 European countries. Public Management Review, 1–31. https://doi.org/10.1080/14719037.2019.1619813
Xu, W., & Taghizadeh, A. (2021). Communication officers in local authorities meeting social media: On the production of social media photos of older adults. Journal of Aging Studies, 58. https://doi.org/10.1016/j.jaging.2021.100952